"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (boblee07)

agoda.com
Robert Lee May 22, 2010
Agoda can rightfully boast of their impressive listing of hotels who work with them. I will also say that booking a hotel through Agoda is easy convenient and efficient and confirmation of bookings is immediate. But BUSINESS TRAVELLERS - BEWARE. If you ever booked a hotel through Agoda and you have to cut short your stay; be prepared that you will get no refunds on the pre-payments made. Your e-mails to Agoda will be ignored. Your phone calls to them will be passed through automated answering systems which will drive your crazy. I... read full review »
Filled under: Travel Location: Thailand
agoda.com
Robert Lee April 15, 2010
I booked and paid to stay at the Java Paragon in Surabaya, Indonesia for three nights but had to change this to a two nights' stay. Agodo.com would not give me a refund. In addition I paid some USD70/- per night from April 11 to April 14. On checking into the Java Paragon, I discovered that they have a special price for Sunday nights (April 11) and Monday nights (April 12) at Rp 328, 000/- per night which is only sone USD36/- per night. I have been had by AGODA.COM read full review »
Filled under: Travel Location: Thailand

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