Dear board, We made a complaint 2 months ago in Loiu Airport, Bilbao and from your desk there we were told to wait but there has been no answer. The issue is the following: we had a flight from Cairo to Bilbao via Frankfurt on February 21st and we should have arrived at Bilbao at 13, 30. As a consequence of a terrible delay at Cairo Airport we arrived to Bilbao on February the 22nd around 19 or 20h. So we ask for the due refund specified by law. Looking forward to hearing of you as soon as posible, Amaia Eguskiza read full review »