Myself, my husband and our children, then aged 1 & 3 arrived in Sydney from Manchaster, UK, the beginning of January 2010 flying with Emirates. Only three of our four 30kg suitcases arrived (we where emigrating). Last week we received a call from Dubia saying our case had been found with Monach airlines still in Manchester airport. We chased again, early this week and there is no note on the file that anyone has rang and we cannot trace who this person was. They are now going to settle our claim with the minimum amount we are entitled to... read full review »