I've just had a bad experience with Flowerscanada.com and was dealing with the same person 'Jakki'. I ordered flowers for my Mother for Mothers Day 2010). I specified that they should be delivered on Saturday (since the site says there are no deliveries on Sunday and my parents were out of town until verylate Friday night) with alternate instructions that the arrangement be left at another address in the community in case no one was home. The flowers ended up being delivered the day before and were left out in sub-zero... read full review »