USER REVIEWS (MikeKD)

28 reviews

Reliance Home Comfort

Mike Davis May 29, 2010

Regarding my complaint of 26 May 10. I noticed that most of the complainants never post results of their complaints. I would like to say thank you to Kim at Reliance Customer Service. Kim called me and reviewed the situation. Once misunderstandings were cleared up, the situation was resolved to my satisfaction. The techs did arrive mid afternoon Friday 28 May and the problem was fixed within 15 minutes. Hopefully everything will continue to go smoothly. Thanks again Kim. MikeKD read full review »

Filled under: Business & Finances Location: Canada

28 reviews

Reliance Home Comfort

Mike Davis May 26, 2010

I have paid a monthly "service" fee to this company for years. Yesterday I called about our AC and was told by their rep in the Philippines that someone could be at my house the next day somewhere between 1PM and 5PM... that means 5PM. I am expected to not only to pay these crooks a monthly fee but then also take time off work at my expense so it is more convenient to Reliance. I told the rep I have to work for a living and can't afford to take time off to suit them. The rep said its all they can do. I asked her to have a... read full review »

Filled under: Business & Finances Location: Canada