I work in customer service and never had I imagined the level of ignorance possible in this field. Today I went to Shoppers Drug Mart in London, Ontario (Adelaide & Huron) to pick-up my birth control prescription. I went to the dropoff and the gentleman told me it would be 15 minutes. I spent about $40 worth of other stuff while I waited and, seeing that it was busy, gave them a few extra minutes and waited in the waiting area beside the pharmacy. After approx 25 minutes I went to pickup my prescription. When I gave my name the short... read full review »