I have been a excellent customer of cibc for 28 years I have tried to reach my financial adviser numerous times with no return phone call, we have hit some hard times and need the bank to help refinance, if they can't, let see if there is any thing we can do. I have done my best to pay all my bills on time .Hard times can hit any of us, you would think a business you have been a loyal customer to would be there for you, at the very least return your call read full review »