June 10, 2010 Citibank Philippines Manila, Philippines Gentlemen and Ladies: I am writing to express my utter disappointment over your unprofessional and disgusting treatment of a former client. I was once your loyal member having been a holder of Citibank Master Card since November 1999 until last year when I canceled my card sometime in October in view of my relocation abroad for a new job opportunity. Before canceling my card, I followed the step-by-step instructions of your Customer Service Representative (CSR): 1... read full review »