I received an email from Ladbrokes that I had a free bet worth £5. I went to my local betting shop and the arrogant woman behind the counter told me firmly that I did not have a free bet at all. I asked her if she would like to see my printed email (i had brought along as I envisaged such a problem). After arguing with her and her refusal to even look at the email, she spoke to her colleague who put my Ladbrokes card through the machine and muttered 'free bet'. She then proceeded to process my bet and gave me my slip. She did... read full review »