I fly nearly every week and have done so for many years now – mainly domestic (UK) and Europe on many different airlines. I have professional knowledge of occupational psychology, and wonder if my opinion on F/As behaviour and attitude might be interesting? Additionally, like many of you, I have seen it all, from the very worst to the very best – sometimes on the same flight! I am particularly intrigued by the use of the word ‘professional’ that cabin crew and even you dear readers use to describe what used to be... read full review »