I ordered a benetton watch and bata bag combo from this company ( order no. OGA100018279)on 24/06/2010 and it was delivered to me on 08/07/2010 and it was found that the watch does not work. I called up their customer service dept (0n 12/07/2010)and spoke to one Mr. Prasanth, who wanted me to courier it back at my own expense, for which I asked why I should bear the cost of getting it to them. He said that it was their company policy.When I requested to be connected to their superior, he said his superior was busy and that I had to call back... read full review »