I was using Qatar Airways for the first time early this month, flying from Nairobi to Melbourne via Doha. After having seen all the impressive adverts about their 5 Class cabin crew and service and heard great reviews from friends, I expected alot. However, my first contact with their staff was very disappointing - their local check-in staff in Nairobi, JKIA airport. I was travelling alone and was served by 2 Kenyan male staff. My baggage allowance was 40kgs and I was overweight by 8kgs (total of 48kgs). The check-in man then informed me... read full review »