Apart from the email given below, I have tried to contact the helpdesk and below are the conversations, however, none of them is correct in term of promise they have made while talking with me. Today, it has been 2 months (60 days) but still not refund nor I received my order. I would highly thankful to you if you please help me in this. Thanks & Regards, Sumeet Sharma, ----------------------------------------------------- AVA Customer Care Representative - Anuj Singh (on June, 22, 2010 6.01 PM.) Anuj, logged... read full review »