Yesterday, I had the very unpleasant experience of being yelled at, told repeatedly 'you are a grown up', interrupted, asked if I always see the glass half empty, asked if when it rains if I ask the radio station for a refund on the forecast, told I should be very grateful that Telus had already reversed $170 worth of the bill in question, and that I had no reason at all to be angry because Telus is a private business in the business of making money. Amid everything else, she insisted on comparing calls from Montreal... read full review »