thought i was calling hp but come to find out it was iyogi and they were not anything to do with hp the guy told me i didn't have software coverage and first i would have to pay $169.99 and of course i thought i was talking with hp and i was frustrated but this place is a rip off and i called back the same day which was 8-13-2010 the guy i talk with earlier told me was no problem and i could get my money back but then his boss got on the phone and said no and was trying to tell me why i needed this software stuff and to come down to it my... read full review »