We had Voyager miles that needed to be redeemed by 31st March 2009. We couldn't get onto their site as we had a PIN problem Spent 2 days trying to get through to them and the call was eventually routed to SAA London. The lady sent us an email on how to reset the pin and book our miles. By the time we read the mail that evening Voyager was closed and low and behold the mail did not hold the info it was meant to. The next day was the 1st April and our 370 000 miles had expired. Now the fun and games begin. I phoned and left message... read full review »