"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Family of four)

Direct Energy
Clara Seijo February 14, 2009
I've had several problems with this company. First with the billing. They didn't send the bill the first two months or so and their explanation was the person supposed to come and read the meter was not available. Recently, they cut my service saying I didn't pay the last month bill. When I called and said it was paid but I didn't have the transaction number ( I needed to look on my bank account on line) they said I could pay on the phone to have the service reconnected, and you know it will take 24 hours to be reconnected... read full review »
Filled under: Home & Garden Location: Canada

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