I closed my credit card account two weeks ago and asked for some sort of confirmation that this had been done. I was told that they could not do this. I was told to get the letter as proof or my building loan at another bankcould not be approved. I went back to Standard bank on Friday last week and Taryn the consultant told me that she would mail the letter to me on Monday. Tomorrow is Wednesday and another 3 days waisted waiting around because of bad service. Why is it so diffucult to write a letter confirming that an account has been closed. read full review »