On Monday 30th August I was passing to kew gardens and on the way i thought lets go into this nice pub, but when I went in it was a completely different story. The pub was completely understaffed, after waiting 20 minutes at the bar for my order to be taken, the food then took approx 1 hour and 15 minutes and to make matters even worse the food was stone cold when it arrived my kids by this point were growing extreamly restless not once during this waiting time were we asked if we were ok or needed anything. After all this i asked to speak... read full review »