USER REVIEWS (Erika)
Emirates
I cancelled a flight with Emirates on the 16 May 08 with a medical certificate. Even though their terms and conditions state that you will be refunded within 15 working days, I waited 3 months for the ticket refund. This refund was then received without the necessary medical waiver. This waiver I am currently - 7 months later - still waiting for.
Emirates position on this is simply that this sort of thing happens. I was not even offered any type of compensation.
I don't see why I should be held up to the terms and conditions, set out in the contrace by Emirates, but they do not have to read full review »
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