I’ve been a client of Vodacom for about 10yrs now. My father had to sign for me since I just started Varsity. 3.5yrs later I requested a transfer of ownership. I received confirmation and the money was deducted from my account etc. Recently my banking details changed so I informed Vodacom. I was informed that the account is still in my father’s name, 6.5yrs later! I spoke to Anel Coetzee, the Manager of the Email Contact Center. She requested a copy of my ID and proof of residence. She said she will get it sorted. Monday Anel... read full review »