Without Prejudice. I missed my easyJet flight due to a traffic jam at Luton Airport and the feeding needs of my 4 month old daughter. We approached the desk in Luton where a less than impressed man was giving limited information, perfecting the art of not looking at the customer when either he or the customer spoke and not offering anything outside of the direct answers (almost yes or no) to the questions he was asked. Then on calling the help line I was informed that I could deal with this issue and any refunds outside of the Airport. We left... read full review »