I phoned ADT for a quote to update my alarm system, I got the quote WITHOUT anybody from ADT visiting my home. I am made arrangement with my office to be at home when they upgraded the alarm. I paid them before they arrived. The technician told me that he is unable to install the receiver for the remote as the system was quoted incorrectly. I phoned ADT directly after being informed of the problem. I waited an hour for somebody to phone me back. I phoned back eventually. Phumalani assured me that the quote was correct and that it can be done... read full review »