We installed Neotel as we were desparate for Internet. On the first day we realised the speed was not adequate. After many phone calls and spending more money on installing an aerial, the service was just not up to speed. I did not get 1 agent nor technician calling me or coming to assess the problem. Further, there is no documentation to say that Neotel will continue charging for Bandwidth over and above the allocated CAP. Surely this is illegal and governed by ICASA. We received a massive bill from Neotel of over 11, 000 for 2 months. To top... read full review »