Coach - Somewhat older and more 'tired' looking than I would have hoped for, and no dvd player, and the lights in the toilets did not work. It was obviously provided by a sub-contractor Driver - Excellent - arrived on time, and acceded to all of our requests - please pass on to him my comments Office - Have had a good relationship with Zahir, who seems to understand our needs and the restrictions on demand that are beyond my control. Accounts staff are ill informed when they phone with payment queries. For example I... read full review »