No emailed account this month. and the posted account arrived late again - yesterday. No more polite sms reminders. Instead, rude, threatening sms's. The latest to tell me my service is being 'soft locked'. This in spite of the fact my account has been paid in full and the automated billing service tells me such. The company's phone number is permanently engaged or rings unanswered. Why do I continue to put up with rubbishy service like this after 20 years? Because I'm locked into a contract it will cost me a fortune... read full review »