I tried calling the Multichoice call centre as my decoder with the smart card got stolen. I just wanted to query what I need to do in order to get a new smart card. However after holding on for 20 minutes the first time, the phone was just put down by the consultant after I asked the question. I called again this time holding for 10 minutes, again after stating my problem the phone was just put down again. Again I called and asked for the manager, they said they would be transferring me but after holding for almost 25 minutes the call was just... read full review »