I have recently moved from South Africa to the United States but I still have banking to do their via the internet banking system. However, I can no longer receive a One Time Password (OTP) due to my phone no longer working. I have tried to change my OTP method of delivery through the secure, password-protected website and the only way I can do it - YOU GUESSED IT - to have an OTP sent to me!!! This makes absolutely ZERO sense! I have sent numerous emails to IB Support and have spoken to consultants in both the call centre and Prestige... read full review »