I have a contract that ended in September. I tried to call the Call Centre to have the contract stopped but their IVR system does not actually have an option for this scenario (obviously they don’t want people to cancel contracts). I then selected one of the other options on the IVR and got through to a consultant. I requested the consultant to put me through to the correct section. My call was placed on hold and dropped a couple of minutes later. I then e-mailed my request to both e-mail addresses supplied on their website. To date I’ve had no response to these e-mails. read full review »