I bought 2 tickets on 1 Sep 2009 from Johannesburg to Dushanbe on the Turkish Airlines (TA)website. The same day I heard from Tajikistan friends there were problems with our visa application. I went to the TA office in Johannesburg and cancelled the tickets. I was informed there that the penalty would be +- ZAR 1000, but that the refund could only be made by the internet sales department. I phoned the international call centre in Istanbul on 4 Sep at +- 12h00 and spoke to Fatih Colak who also confirmed that the penalty would be +- Euro 90... read full review »