The compalint filed by tcc on 7 October at 12h11 was interesting as by a mere cut and paste operation I have the contents of my complaint. I logged call number 206929 with Mweb over emails to account aliases bouncing back. Since then, my experience has been identical to tcc. Mweb is however, unperturbed by this issue and there standard answer is “we will escalate the problem”! This must be a phrase taught to all staff in induction! The company has also set up internal systems that ensures that you are never able to get back to... read full review »