I have applied for a loan online and have been approved in principal. When calling the call center this morning to verify to recieve documentation, i was told to call back at 12pm to find out the status. I called back at 12:50 and was meet with a call center person who was unwilling to call the other departments to find out the exact status and if there were any problems. When i asked why she wouldn't call the other departent, she just responded that they work on a queue basis. i still asked her why she won't call them to find out... read full review »