I needed to switch my husband to the main member as I had changed companies and was required to leave my current medical aid if I was the main member. I did not want to leave Medshield, so we decided to simply switch the main member. BIG MISTAKE! It took many phone calls and emails to medshield before I got the correct information from Medshield around the process for switching the member and the dependant and when we finally had everything in place I called to confirm that the current benefits would be transferred and not forfeited. I... read full review »