After many successful orders, they called me to threaten cancelling my account because we were unhappy with an order we had placed and PRE-PAID and didn't pick it up because the colors were totally different from what we had selected online. We didn't ask them to do anything about it, we were just going to re-order and pay again, and we did not argue their point and had no need for them to throw away our business. Obviously, they have no business education on customer retention. Work this time was crappy and George, a manager... read full review »