I have NEVER been treated with such utter nonchalance by agents on a call center in my life! I an extremely disgusted in the service, to say the least. I dialed 0821946 this morning and spoke with Cindy (if I have her name correct) who firstly could barely assist me in explaining my bill. She mentioned that I have been charged a 'once-off' fee for my new blackberry curve contract...this can surely not be correct and off course she needed to transfer me to another dept. my call was cut, naturally! Later this morning I tried... read full review »