"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Ucarinoo)

MTN
Ucarinoo October 6, 2010
I upgraded to a MTN Anytime 200 contract for R369, 00 per month, however, on receiving my invoice, I noticed that the actual subscription fee is R175, 44 EXCL VAT, then there is a promo service of R148, 24 EXCL VAT. Both these amounts add up to R369, 00 incl VAT, however, when I enquired with MTN, as to why there are these two amounts, I was told that the promo service fee is for the cost of the handset. No where in the advertisement and in the contract does it say the cost of the handset is XX per month. If I knew this is the case, then I would have not upgraded to this contract. MTN is misleading customers. read full review »
Filled under: Services Location: Nigeria

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