I have applied for a home loan almost 2 months ago. After a long wait they approved me for a completely different house. Now they have to re-approve me for the right house after several correspondence for them to fix it. When i want to escalate this, the call centre agent tells me that it is not out of the standard turnaround time, thus i can't escalate. But in the bigger picture it is out of turnaround time for a month and a half now. This is going to cost me a home, for i have to move by next month. If i call the complaints department... read full review »