I noticed my Bank Account had been unavailable when I logged onto Internet Banking this Monday. I emailed customer service but received an automated response saying this will be resolved within 24hours. I then called customer service on Wednesday and after being given the switchboard call centre run around I found out my account had been 'level 2 FICA frozen' FICA? But i had completed FICA requirements a long time ago(3-4 years ago) and recently(last 3 to 4 months) applied for a home loan & motor vehicle loan where FICA (proof of... read full review »