My wife was due to give birth in January 2010, a week before my flight in November a complication arose that meant the baby could go into distress and need to be delivered by emergency c-section. The gynae advised strongly that I should not travel as it was likely baby would be delivered in the next 4 weeks. Called SAA 'customer care', was told I could either rebook the flight for a fee or apply for a refund on medical grounds. To do so I would need to fax a letter from the doctor confirming the situation. I faxed the... read full review »