Hi there, I have a complaint to submit regarding Geeks on the Way. Here it is: I live in Toronto and contacted the Toronto office of Geeks on the Way and scheduled onsite assistance with an ongoing sound issue on the internet. I made it clear to the booker and also to the technician (by way of note) that if the issue couldn't be resolved, we need the computer backed up on an external hard drive (left for him to set up) so I could restore the computer to the factory settings. When it was clear he couldn't... read full review »