I purchased a house 3 years ago. The water heater rental at the time was under $30 per month (confirmed). When I received my first bill the monthly rental was almost $60 per month. We came to the agreement to pay less temporarily (this took months & 7 phone calls), but then the the rate whent back up. I decided to have an electrician put in a new unit & stop dealing with Reliance. The electrician also does service calls for Reliance & took the unit out for us. After the removal I was owed over $80 back from over payment. Reliance... read full review »