my 1st letter was e.mail to eastrvp@the brick.com on Feb 1st 2009. it was acknowledged indicating results within 2 working days. to date i have not received a response.my complaint was addressed to the president of the breick. on satuuday december 27th we went to the brick in new glasgow ns to look at tiago leather reclining sofa, loveseat, chair, we spoke with sales consultant shawn mills. when i explained to him that i wished to purchase these, however i wanted my son to see them but he was away until dec 30th. mr mills to my husband and i... read full review »