I represent an established building company in NSW and we (for some reason) refer our clients to Harvey Norman Commercial for things like plumbing PCs. Back in April we were charged for items we did NOT order. After following this up repeatedly, the our allocated Accounts person acknowledged the error & requested that a credit be raised. She then went on leave for 3 weeks. The sales rep has also since left their organisation. During that time I (again) repeatedly followed up, only to be told that it had been referred to someone... read full review »