Called customer service a total of 3 times over this issue and was told it was all taken care of on the first 2. I accidentally paid $100 on payment due vs. $200, called right away and paid the other $100 while on the phone with AJ at 4:06 p.m. 1/6/09. He said he saw payment come thru and all would be ok, no late charge or interest rate increase. Low and behold, next bill came and late charge was charged AND they said my rate was increasing to 29.99% from 2.99 and 3.99 on previous balance transfers. Called AGAIN, spoke with Kammy on... read full review »