This complaint is for FIDO accountNo 5-6494-2563 (cell phone No 647-866-9293). 1. When activated this phone for my son last year, I clear stated that only a basic service is needed, while it was bundled with long distance and internet service. 2. October 2008, I called customer service to block the above two features. The next bill showed that they were gone, while another feature was added in that is "100 anytime minutes". 3. December 2008, I had to call customer service again to find out why this feature is there, and... read full review »