"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Koji)

Neotel
Koji December 9, 2010
A gentle man called me on 1 Dec and we repeated the same conversation I had with two ladies below. I asked him to ask his manager to compensate me about the termination fee for not providing service properly and get the manger to call me. He said Yes customers pay the monthly fee and you provide the service in return, which I received exceptionaly poorly. I have experienced inadequate service with other communication companies, airlines in the country but never like this one. Hence I have terminated my account with... read full review »
Filled under: Services Location: South Africa
Neotel
Koji November 22, 2010
This is the fourth straight month I have received the wrongly stated invoice. Each month Neotel had apologized and promised to rectify it. I took off the overcharge and paid the correct amount as instructed by Neotel. It’s never fixed. As the result Neotel suspended my line twice for seeming overdue because of negligence of not correcting my invoice. Neotel apologized for suspending my line and put it back on. I have spent so much time talking to Call centre that doesn’t deliver service. I spoke to so many people and all I get... read full review »
Filled under: Services Location: South Africa

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