We purchased a leather sofa set for our family room and the sales rep did a great sales job selling us the protection warranty saying that if there are any spills, burns or rips they would repair or replace the items. They even gave us a moisturizing and cleaning kit to preserve the product. We've had the sofas for about 4 years now (still covered under the 5 year warrnty) and have been using the care products they provided. We noticed that the sofa leather began to crack around the base of the sofas so we called our warrenty provider (a... read full review »