I have recently received response to my shipped mutlifunction scanner problem. The unit was damaged in shipping, one month ago. The response I received yesterday and today was that it was damaged by UPS, their shipping partner, and that my more broken unit is being returned to me. Thanks. This is the age of passing the buck when it comes to customer service, but I have to say, that Samsung one upped it this week. I am extremely displeased with their lack of solutions offered, cold and internally worded response (OOW etc. which I... read full review »