I won't go into all the dates, times and people I spoke to at Sears over this single incident, but suffice it to say that over what should have been a very simple transfer of a ladies winter coat from one store to another (closest Sears did not have the size I needed), I waited 3 weeks, put in at least 8 phonecalls, spoke to a dozen different "associates" - and was hung up on, cut off, ignored, argued with and lied to. Not one person I spoke to ever attempted to find a solution to the problem, they only wanted was to get rid of me... read full review »