We recently had a person claiming to represent Reliance come to our house in Markham stating they needed to verify the water heater labels to ensure they were valid. This person asked to come into the house and do an inspection. We declined stating we had no notice of this in writing and were informed we would have seen a notice on our last bill. When we asked to see identification the girl pulled a Reliance badge out of her pocket and said she represented them. Here's the thing we don't have a Reliance water heater or any products or services with them. Word of caution if approached by a Reliance sales agent to do inspections. read full review »